I contacted Richard through the R&D Claim Support service with the details of an enquiry that had been opened against an accountants client’s claim that had been prepared directly by the client. I was starting at HMRC letter two after the first letter response from the client had been rejected on all nine projects presented.
I provided a completed draft response and all the information and documentation about each project, to try and achieve a successful and technically accurate enquiry defence. Richard quickly got back to me with detailed technical feedback which helped me improve the strength of the claim. He identified specific areas of the claim projects that could be reinforced, or removed, and it gave me an additional level of confidence to share when advising the client and really helped in the defence of the enquiry.
It was my first experience using the claim support service, and I found the communication I received to be clear, concise, and promptly delivered even where there were complex technical points to explain. If the need should arise, I would definitely use the claim support services in the future.
The conclusion from HMRC was a closure notice without penalties and the claim was upheld