Depending on the details of the claim, the type of project claimed for, and the documentation that you have provided, HMRC may take different lines of questioning. You should work closely with your clients to make sure that you are providing HMRC with the right information to respond effectively.

If you need a hand with enquiries, we’re here to help. We have lots of free resources that you can use to learn more about the ins and outs of the process. If you need something a bit more hands-on, our Enquiry Defence service is available to our members.

We prepare your client to talk to HMRC and draft response documents for your approval. We can also attend video calls with your client and HMRC, helping your client to present their case in the best possible light.